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About Ecodocx

 

 

The World’s #1 OpenText Services Provider

Why have SMBs and Fortune 500 leaders around the globe chosen Ecodocx for their OpenText projects? Best practices, intelligent technologies, leadership in custom solutions for different verticals, and two decades of innovation.

 

 

 

About Ecodocx

Ecodocx is a software development and consulting company as well as an OpenText and SAP service provider.

The company was founded by industry experts, that previously worked for OpenText Global Services Centers and StreamServe in the United States and Europe. 

Ecodocx is headquartered in Boston, Massachusetts, USA, and has two delivery centers in Europe (Ukraine and Estonia).

We have a product focus on OpenText Customer Experience Management (CEM, CCM) and Enterprise Content Management (ECM), particularly with SAP, and an industry focus on utilities, healthcare, insurance, manufacturing, pharma, finance, energy, and telecommunications.

Since 2009 we have formed strategic partnerships with a variety of global industry leaders including Sysco, McKesson, AmerisourceBergen, Ecolab, Continental Resources, New York Life Insurance, and over 100 other Fortune 500 leaders, as well as medium and large-scale businesses.

 

 

 

 

Get the Facts

 

60% of customers are fortune 500 leaders

Successfully Delivered Projects

100% customers stay with us after first  OpenTextproject

of Customers Stay Loyal after First Cooperation

60% of customers are fortune 500 leaders

of Customer are Fortune 500 Leaders

20 Years of Excellence in SAP/OpenText Industry

Years of Excellence in SAP/OpenText Industry

 

 

 

“We originate from a dream to assemble an “all-star team” that lasts. A company that lives on through succeeding generations and our customers’ successes. An intense organization, with a family atmosphere, eager and warm, demonstrating commitment with a cooperative spirit and a strong sense of teamwork.”, 

 

TIEN-TIEN LAI, PARTNER AT ECODOCX

 

Our Customers

Trusted by both – Fortune 500 Companies and Small Local Businesses

Business Values and Goals

 

Ecodocx office building in Boston Massachusetts on Milk Street

Focus on customers, drive innovation, promote teamwork and streamline sustainable success – are the foundation on which Ecodocx is built.  

“Ecodocx” stands for “economical documents”. We help companies around the globe to reduce document creation, distribution, management and archive costs by successfully digitizing and automating their business processes.

During each project, our experts become part of our customers’ team. We run a business analysis with each customer. This helps us to offer a tailored solution for each individual work process of every department of the company. We cooperate, help and support our customers even after all processes have been tested, all employees have been trained and all systems have gone live.

 

Ecodocx company history

Ecodocx was incorporated in 2009 by Tien-Tien Lai, a former StreamServe (now OpenText) employee. In 2012, Oleksandr Matichyn joined Ecodocx, after running an OpenText Global Services office in Europe for eight years. Together, they assembled an “all-star team” to deliver consulting services and business solutions to customers across many verticals around the world. As a result, most of Ecodocx’s team consists of employees, which used to work for OpenText Professional Services or R&D, before joining Ecodocx. 

The company currently has office locations in North America and Europe. The employees are tightly integrated, collaborate nimbly, and have earned a solid reputation for quality delivery and creativity with their client base.

Our team members are experienced in modern OpenText software development, installation, implementation, migration, customization, deployment, upgrade, integration, maintenance, and managed support methodologies.

Over the last two decades, our company built a strong customer base in the following industries: Utility, Insurance, Chemicals, Logistics, Manufacturing, Healthcare, Legal, and Public Sector.